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SERVER
MANAGEMENT

In the world of business, technology has become essential to reach success. And it is there where our expert services come into play. We offer tailor-made solutions to companies of any size and sector, helping them keep their servers in perfect working conditions, and ensuring their servers adapt to the business’ changing needs.

With our service, you will be able to have a team of highly qualified experts in server monitoring, maintenance and support, both on-premise and in the cloud. We make sure that your servers are always kept up-to-date, secure and working efficiently so that you can focus on your business. With regard to on-premise server management, we manage physically installed servers as well as cloud servers. This includes the set-up, maintenance and monitoring of servers, and we ensure that servers are protected against viruses and other threats. Further, we make back-up copies, configure optimized and secure back-ups in order to have all the data updated, if necessary.

We offer support for server operational issues or incidents. Through our monitoring systems, we learn earlier than anybody else when something is not working optimally, and we take action to solve any issues immediately.

Our IT support service is aimed at on-premise and cloud servers, and it is the perfect solution for any business looking for a reliable partner expert in IT infrastructure maintenance and optimization. Contact us today for further information on how we can assist you to achieve your business goals.

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FAQ

This is a service that helps resolve technical issues, keep your systems up-to-date and working optimally.

Some of the benefits include enhanced staff productivity, reduced operational costs, improved customer satisfaction and enhanced computer system security.

You can send an email message describing the issue your company is experiencing to our support team, and our dedicated technicians will work to solve the problem while keeping you informed on the resolution progress.

We provide assistance both on-premise and remotely. If you need help, our qualified technicians can visit your place of work, or connect to your computer remotely, in order to solve any issues.

Our technicians perform regular analyses of your equipment and systems to ensure these are up-to-date and working properly. They also take care of the installation and configuration of new software and hardware.

Our qualified technicians can resolve a wide range of technical issues, such as hardware failures, software problems, wrong set-ups, connectivity issues, among others.

Our goal is to provide a rapid and efficient response to all support requests. Response time may vary depending on the complexity of the problem, though we do our best to solve problems as quickly as possible.

At Ztech, we take information security very seriously. Our technicians implement robust security measures to protect the confidentiality and integrity of the company’s data.

We do. We understand that problems may come up at any given moment. Therefore, we offer support services outside of the working hours in case of emergencies or critical situations.

You can contact our commercial team on our website, phone number or WhatsApp; you can also set up a meeting or send an email. The commercial team will provide you with detailed information and help you find a service plan suitable to your company.