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NETWORKING AND
NETWORK MANAGEMENT

If your company is experiencing connectivity issues, Ztech is your Wi-Fi network and networking optimization expert. We can provide you with a wide range of technical solutions that will help ensure a fast, reliable and secure connection.

We carry out network infrastructure assessments and analyses: We analyze your company’s infrastructure and solve any connectivity issues. We identify weaknesses and recommend technical improvements for an optimal operation.

Network set-up: We set up your network optimally to ensure superb (top) performance. This includes channel set-up, selection of appropriate equipment and access point optimization.

Network security: Protecting your business against all types of attacks is essential. We help you to implement the best security practices, including data encryption, user authentication, and firewall and VPN management.

Performance assessment: We analyze performance in order to assess the network status, and we guarantee its optimization at all times. This includes data transfer speed analysis, latency and jitter, as well as connectivity tests to ensure a seamless connectivity.

Technical support services: if a connectivity issue arises, you can get Ztech’s immediate support to solve the problem quickly and efficiently. These services include remote diagnosis, hardware and software problem resolution and system repair.

We scale up the services currently hired, and renegotiate with Internet suppliers for your company to have the proper connection in place at a lower cost.

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FAQ

This is a service that helps resolve technical issues, keep your systems up-to-date and working optimally.

Some of the benefits include enhanced staff productivity, reduced operational costs, improved customer satisfaction and enhanced computer system security.

You can send an email message describing the issue your company is experiencing to our support team, and our dedicated technicians will work to solve the problem while keeping you informed on the resolution progress.

We provide assistance both on-premise and remotely. If you need help, our qualified technicians can visit your place of work, or connect to your computer remotely, in order to solve any issues.

Our technicians perform regular analyses of your equipment and systems to ensure these are up-to-date and working properly. They also take care of the installation and configuration of new software and hardware.

Our qualified technicians can resolve a wide range of technical issues, such as hardware failures, software problems, wrong set-ups, connectivity issues, among others.

Our goal is to provide a rapid and efficient response to all support requests. Response time may vary depending on the complexity of the problem, though we do our best to solve problems as quickly as possible.

At Ztech, we take information security very seriously. Our technicians implement robust security measures to protect the confidentiality and integrity of the company’s data.

We do. We understand that problems may come up at any given moment. Therefore, we offer support services outside of the working hours in case of emergencies or critical situations.

You can contact our commercial team on our website, phone number or WhatsApp; you can also set up a meeting or send an email. The commercial team will provide you with detailed information and help you find a service plan suitable to your company.